About Uptime.

Mission Statement.

It’s our job to help keep your business up and running 24 hours a day, 365 days a year.

CORE VALUES.

Integrity
We do the right thing for the job, for our customers and for each other. Always.

Customer commitment
We never waver in our promise to go the extra mile to meet the needs of our customers and make their care our first priority.

Team work
We are an exciting, enthusiastic and confident team committed to working as one to reach our goals and the goals of our customers.

Continuous Improvement
We are dedicated to providing superior products and services to our customers by continuously striving for improvements through the empowerment of team members and management by data.

Constantly Learning
We learn from our successes and our failures to better our team and ourselves, sharing best practices and taking responsibility to gain knowledge and expertise.

Take Initiative
We will always be proactive, working tirelessly and persistently to meet the needs of and provide solutions for our customers.

Leadership and Accountability
We will inspire our team to achieve, setting a positive example for others and demonstrating courage, competence, and passion for exceeding expectations. We will take ownership for both positive and negative outcomes and strive to be better tomorrow than we are today.

Go the extra mile
We don’t believe in just getting the job done. When it comes to customer satisfaction, that’s just the beginning. Follow up calls. Customer support anytime, anywhere. Taking a real interest in the success of our clients and their businesses. This is what makes us special and this is what keeps the people we do business with coming back.